All work
SaaS · Healthcare2026
CareLoop
Appointment booking SaaS with WhatsApp reminders and a doctor-side mobile app.
Client: Multi-location clinic chain
CareLoop
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The challenge
No-shows were running at 28% and front-desk staff spent most of the day on the phone rescheduling.
What we built
A multi-tenant booking platform with online slots, automated WhatsApp/SMS reminders, waitlists and a lightweight doctor app for schedule management.
Results
- No-shows down to 9%
- Online bookings now 61% of total
- Rolled out to 12 clinics on one codebase
Stack
- Next.js
- Supabase
- Flutter
- Twilio
- Vercel
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