1. Nature of our offerings
We sell (a) custom software development and consulting services, (b) hosting and maintenance plans, and (c) online subscription products. All are delivered electronically. We do not ship physical items and therefore charge no shipping fees.
2. Delivery of subscription products
- Access to BJ Site Audit, BJ App Audit and other products is provisioned immediately after successful payment confirmation from Razorpay or PayPal.
- Login details and an invoice are emailed to the address provided at checkout, usually within minutes. If you do not receive them within 1 hour, check your spam folder and then contact [email protected].
- Audit reports are generated online and are available in your account dashboard and by email/PDF download.
3. Delivery of custom development services
- Timelines are stated in your Proposal and begin after receipt of the advance payment and required inputs.
- Deliverables (source code, design files, documentation) are delivered electronically via a Git repository, cloud storage link, or deployment to your hosting/app-store accounts, as agreed.
- Typical ranges: static websites 1–3 weeks; dynamic websites and web apps 4–10 weeks; mobile apps 6–14 weeks; SaaS and AI implementations as scoped. These are estimates, not guarantees, and depend on timely client feedback.
- Progress is demonstrated in weekly demos and on a staging environment.
4. Delivery of hosting & maintenance
Hosting is activated within 1 working day of payment. Maintenance work is scheduled according to your plan's response times.
5. Delays
If we anticipate a delay, we will inform you promptly with a revised date. Delays caused by late client inputs, third-party platform outages or app-store review times are outside our control.
6. Contact
For delivery questions email [email protected] (Mon – Sat, 10:00 – 19:00 IST).